Terms of service

Introduction

Welcome to Ginnabelle's. These Terms of Service outline the rules and regulations governing your use of our website and services. By accessing or using our website, you agree to comply with these terms.

Products and Services

All products sold by Ginnabelle's are subject to availability. We reserve the right to discontinue or modify products and prices without prior notice.

Payments

We use Stitch Payments as our secure payment gateway. By submitting payment information, you confirm that you are authorized to use the payment method provided. All transactions are secure, and sensitive payment details are handled by Stitch Payments directly.

Shipping

Orders are processed and dispatched within 1-2 business days from our warehouse location. Delivery times may vary based on your location and external courier services.

Returns and Refunds

We offer a 7 day satisfaction guarantee. If you are not satisfied with your purchase, you may return your product within 7 days for a refund. Products must be returned in their original condition. We do not offer returns on edible items for safety and hygienic reasons. 

User Obligations

By using our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and activities that occur under your account.

Limitation of Liability

Ginnabelle's will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Intellectual Property

All content on the Ginnabelle's website, including text, images, graphics, and logos, is protected by copyright and trademark laws. You agree not to use, copy, or distribute any content without our prior written permission.

Third-Party Links

Our website may contain links to third-party websites or services. Ginnabelle's is not responsible for the content, accuracy, or privacy practices of these external sites.

Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from or related to these terms will be resolved exclusively within South African courts.

Changes to Terms of Service

Ginnabelle's reserves the right to modify these Terms of Service at any time. All changes will be updated on this page.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: info@ginnabelles.co.za

Thank you for choosing Ginnabelle's