How to Choose the Right Pet Sitter for Your Pet
Guest writer Gabby Greene, founder of Cape Town Sitter, shares her advice on finding someone you truly trust with your pet. From the first meet and greet to communication, experience and that all-important gut feeling, here’s what to look for when choosing the right pet sitter.
We all know that feeling. Your holiday is booked, your bags are almost packed… and then it hits you: Who’s going to look after my pet?
For many of us, our dogs and cats aren’t “just pets", they are family. So it is completely normal to feel a little anxious about leaving them behind. The good news is that the right pet sitter doesn’t just feed your pet and leave; they become a familiar, trusted face who keeps your pet’s routine as normal as possible while you’re away.
Whether you are going away for a weekend or a few weeks, here are a few things worth looking for when choosing a pet sitter.
Arrange a Meet & Greet
A meet and greet is one of the most important steps before booking.
It is an opportunity for you to get to know your sitter, but just as importantly, it is a chance to see how your pet responds to them. Some pets warm up immediately, while others take a little longer, and that is perfectly okay.
A good sitter will take the time to let your pet approach them at their own pace, ask plenty of questions about their routine and personality, and make sure everyone feels comfortable before the booking begins.
Read Reviews and Testimonials
One of the easiest ways to build confidence is by reading what other pet owners have to say.
Testimonials can tell you a lot about a sitter’s reliability, communication and the way they care for animals. Look for reviews that mention things like updates, professionalism and how relaxed pets were when their owners returned home.
Word-of-mouth recommendations from friends, family or your local community are just as valuable too.
Communication is Everything
When you are away from home, there is nothing more reassuring than receiving a photo of your happy dog on their walk or your cat curled up on the sofa.
A great pet sitter will keep you updated throughout your trip, so you are never left wondering how things are going. Before booking, ask how often they send updates and what you can expect.
Clear communication before, during and after the booking makes all the difference.
Choose Someone Your Pet Feels Comfortable With
Every pet has a different personality.
Some dogs are social butterflies who love everyone they meet, while others need a little patience before trusting someone new. Cats, of course, usually like to make the rules!
The best pet sitters understand this and adapt to each individual animal rather than expecting every pet to behave the same way.
Your pet should feel safe, relaxed and understood.
Consider Your Pet’s Energy Levels
Not every sitter is the right fit for every pet, and that is okay.
If you have a young, energetic dog who loves long adventures and endless games of fetch, you’ll want someone who can match that energy. Equally, if your older dog prefers slow strolls and afternoon naps, a calmer sitter may be the perfect match.
Finding someone whose personality and activity level complements your pet can make their time apart from you much more enjoyable.
Experience Matters
Ask about the sitter’s experience with pets similar to yours.
Have they looked after puppies? Senior dogs? Rescue pets? Cats that need medication? Nervous dogs? Every animal is different, and experience often helps a sitter recognise what’s normal and when something might need extra attention.
Reliability and Trust
You’ll be trusting someone with your beloved pet, and often your home too.
Look for someone who is organised, punctual and transparent about how they work. Don’t be afraid to ask questions about insurance, emergency procedures or what happens if they’re delayed or your pet becomes unwell.
A professional sitter will always be happy to talk you through their process.
Trust Your Instincts
Finally, trust your gut.
If something doesn’t feel quite right after meeting a sitter, it’s perfectly okay to keep looking. Equally, when you find someone who instantly puts both you and your pet at ease, you will probably know.
The right pet sitter gives you something priceless: peace of mind. You should be able to enjoy your holiday knowing your pet is safe, loved and receiving the same care they’d get from you.
At Cape Town Sitter, we believe finding the right sitter is about more than availability, it is about compatibility. Our trusted team of sitters is based across Cape Town, and because each sitter brings something different, we are able to carefully match pets with someone whose personality, experience and energy best complements their own. Whether you have an energetic puppy, a nervous rescue, an independent cat or a senior pet who prefers a slower pace, we will always do our best to pair you with the right person. It is one of the reasons our pets (and their owners!) feel so at ease while they are away.
If you would like to see our team in action, follow our daily pet sitting adventures, helpful tips and plenty of wagging tails on Instagram.
After all, holidays should be relaxing, for you and your pets.